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FAQ

Is Exquisite Affairs Productions Inc. insured?

Yes, we are fully insured. Should your venue require proof if insurance, please contact us.

How do I set up an appointment to meet you?

Meetings are by appointment only. Please contact us to set up a time to meet at our Tribeca location.

What is required for booking your services?

We require a signed contract and a non-refundable 30% deposit.

When is final payment due?

Final payment is due 14 days before your event .

What forms of payment are accepted?

We accept personal checks, paypal and Debit/Credit Cards for Deposits and 2nd Installment Payments.  Only personal checks are accepted for final balances.

How do I order products and other creative services by EAP Inc.?

Please contact us with all your questions, and a representative will gladly provide a quote, delivery estimation, and other details.

Do you work with an assistant?

Depending on your needs, we will provide an assistant for an additional fee. We do recommend having an assistant to handle all shuttles and transportation needs, so that your Coordinator/Planner can solely focus on the bride/groom, bridal party, family and guests.

What happens if my Coordinator is sick?

We will be sure to provide you with an alternate coordinator that will be well informed of your needs.

Can I add products or services after I’ve signed the contract?

Of course you can! We will work with you to suit your needs and draft another contract if necessary.

Will you hold my date while I decide if EAP is right for me?

Upon consultation, we offer a 24 hour hold on event dates.  Beyond that, it’s at the consultants discretion to extend the hold or offer first right of refusal.  Unfortunately, we do not hold dates otherwise.

 What about tipping?

We get this question a lot! As with other vendors who are out there working hard to make sure your day is everything you dreamed of, gratuities are of course appreciated, but certainly not a requirement.

What benefits do I have for using your “preferred vendors?”

We pride ourselves on reputation and excellent service. We work with our preferred vendors constantly and ensure a stress-free day! Our preferred vendors may offer a discount at their discretion but only as a client of ours.

What is the best way to contact Exquisite Affairs?

We prefer email as it enables us to keep your information organized best. We will respond to all emails within 24-hours Monday – Thursday and within 48-hours Friday – Sunday, as we are often working events at this time.

What is the difference between a Day of Coordinator and a Bridal Attendant, Event Coordinator, or Banquet Manager provided to me by my reception site?

A Bridal Attendant, Event Coordinator, or Banquet Manager provided to you by your venue is employed by your reception site. They will ensure that your reception runs smoothly while you are at the venue. They are employed by the reception site and not by you personally and are limited to what services they can extend to you as there are many details that a Day of Coordinator handles, that a staff member of your venue cannot provide.

A Day of Coordinator (DOC) is employed by you solely and will work with you during the entire duration of planning and will be with you before your venue manager will to handle a day of timeline, vendor arrivals, and any last minute changes to your special day. We will be the point-person for yourself, guests, and vendors should any problems arise.  Once you’ve arrived at the venue, the Bridal Attendant, Event Coordinator, and/or Banquet Manager will cater to all your needs for a continued stress-free day.